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CUSTOMER STORY
$1m
Team Cost Savings
20+
Global Hires
Images: Adobe Stock
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Construction
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North America
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51 - 200
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Hire In New Markets, Improve Employee Experience, Security & Compliance
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India, The Philippines
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THE COMPANY
Baker’s Floor & Surface is a trusted leader in flooring solutions, specializing in epoxy and polished concrete. With over 30 years experience in the industry, they utilize the most advanced green processes and methodologies in every project.
THE PROBLEM
Facing increased demand and limited local talent in the U.S., Baker’s Floor & Surface struggled to find skilled engineers without significantly increasing their labor costs.
It was high time to start hiring internationally, and the team turned to Employer Of Record services to simplify the process.
However, they had a poor experience with their initial EOR provider, which lacked transparency and failed to offer adequate support for their remote teams.
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THE SOLUTION
In their search for a new EOR provided, Baker’s Floor & Surface required a partner that could:
Prioritize a high-quality employee experience with dedicated support for remote teams.
Ensure compliance in their key regions in India and the Philippines.
Offer transparent pricing with no hidden fees or surprises,
After discovering Playroll's reputation for excellent customer service and affordability, Baker’s Floor & Surface made the switch. The result? A streamlined hiring process and a compliant, cost-efficient global workforce.
“It's a night and day experience. Playroll supports both the employer and the employee. The previous EOR provider we tried was a nightmare all the way around. There was no protection or support at all for our employees. We also experienced a lot of hidden fees. With Playroll, we don't have any secrets or surprises. The other company wasn’t transparent at all.”
Kathleen Sousa, Director of Operations, Baker’s Floor & Surface
THE RESULTS
The Baker’s Floor & Surface team successfully migrated 14 employees from their previous EOR provider to Playroll, and soon made 5 new hires to boot.
In the process, they’ve saved $1m in annual employment cost for their team by using a quality EOR service to tap into cost-friendly regions with the needed high-quality talent.
What’s more, their employees now receive full support, with their employee rights fully protected through Playroll’s built-in compliance checks.
“We've experienced only good things with Playroll. Billing is very easy to figure out, people are always in contact. Anytime we have a question, there's always somebody to answer it. Everybody has been amazing to work with.”
Kathleen Sousa, Director of Operations, Baker’s Floor & Surface
Construction
California, USA
51 - 200
Hire In New Markets, Improve Employee Experience, Security & Compliance
India, The Philippines
Download PDF
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